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DSAT BBC1HD breakup (Read 5861 times)
Dickie Mint
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DSAT BBC1HD breakup
Feb 25th, 2014, 2:02pm
 
For most of yesterday, Monday 24th Feb, DSAT BBC1HD was affected by a worsening breakup of sound and pictures problem.  It started in the morning as very short sound glitches, ending up with frequent vision and sound breakup.

Seemingly culminated in a "fix" 3/4 way through "Silk" with a complete loss of signal.

From perusal of other forums it seemed isolated to DSAT, DTT BBC1HD was reported as OK.  Now chances are this was in the uplink distribution chain, and out of the BBC's control.

But there were no apologies, and BBC Reception Advice website doesn't acknowledge it either.

Bad Show!  Wouldn't have happened in the old days.....

Richard
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Richard
 
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double-vision
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Re: DSAT BBC1HD breakup
Reply #1 - Feb 26th, 2014, 4:37pm
 
Dead right Richard. The old service reports would have been flying left, right and centre!
Dave.
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Dickie Mint
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Re: DSAT BBC1HD breakup
Reply #2 - Feb 27th, 2014, 3:24pm
 
The BBC's reply:
" We understand you were experiencing issues with your satellite reception on 24 February.

From approximately 19:50 to 22:40 a problem arose which led to flashes in vision with glitches in sound at 5 to 10 minute intervals on Digital Satellite and Freesat platforms for viewers watching BBC One HD England.

The issue was diagnosed as a fault in the signal path and was resolved as soon as possible.

We're sorry for any inconvenience or annoyance caused."

So who didn't notice it until 1950?

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Richard
 
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WG
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Re: DSAT BBC1HD breakup
Reply #3 - Mar 2nd, 2014, 12:54pm
 
Very useful-thanks
What happened to apologies or on screen warnings? What do Presentation actually DO these days ...surely they must all be on "MP3" and above salaries and are capable of making operational management decisions.
I only stopped worrying that the fault might have been something to do with my set after I had switched back to SD from HD. Very good programme is Silk!
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Mr Playlist
 
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Dickie Mint
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Re: DSAT BBC1HD breakup
Reply #4 - Mar 5th, 2014, 9:13am
 
Useful HD!  Enables that quality check!

I've got Freeview as well as Freesat, so can revert to DTT if DSAT is playing up!

I think "presentation" are probably busy rehearsing their shouted interruptions to the credits at the end of a programme?
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Richard
 
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