Forum for former BBC staff

Forum for former BBC staff
http://www.ex-bbc.net/cgi-bin/yabb/YaBB.pl >> News and Comment >> BBC I Player & Samsung http://www.ex-bbc.net/cgi-bin/yabb/YaBB.pl?num=1575990390 Message started by apcwmwl on Dec 10^th, 2019, 3:07pm

Title: BBC I Player & Samsung
Post by apcwmwl on Dec 10^th, 2019, 3:07pm

Can anyone say which BBC Brain cell decided to stop I Player from working on any Samsung Smart TV made between 2015 & 2018. There is quite a lot of info online. Software update does not cure (mine is v.1310). The I Player app was altered as from yesterday. No warning given. Annoyed? Yes I am!!!! [smiley=angry.gif] [smiley=angry.gif]

Title: Re: BBC I Player & Samsung
Post by V Meldrew on Dec 10^th, 2019, 5:43pm

This might help explain the issue:

https://www.theregister.co.uk/2019/12/10/bbc_iplayer_samsung_outage/

Title: Re: BBC I Player & Samsung
Post by apcwmwl on Dec 17^th, 2019, 7:22pm

Very strange that the solutio lies with Auntie telling all to turn off from the mains so that Samsung can be reinstalled completely, but not thst it was necessary to re-register with iplayer!!
I did this and it is now restored.
WOW!

Title: Re: BBC I Player & Samsung
Post by simonm on Jan 18^th, 2020, 7:58am

It's also broken on Panasoinc Viera. You get the BBC iPlayer menus, but if you select something it merely crashes back out to Freeview.

In this case Panasonic must bear some responsibility: the TV in question hasn't had a single firmware update since purchase about six years ago, and its "apps" are questionable, especially the lack of security features on its Web browser. Thankfully mine has neither mic nor camera...